Team, roles & permissions All plans

Test feature, Co404 Oaxaca only

Personal profile + account settings (universal — recommended for every role)

The AI Insights tab — Claude-powered analytics, chat, and reports.

Ask Travel404 to do things in plain language. Every action the assistant takes still requires the permission for that action.

End your own active shift. Required even for admin/manager to end their own.

End an active shift that belongs to another user (admin/manager override).

View shifts from all staff

Can only see their own shift history

Edit any staff member's shifts

Edit only your own shifts

See full shift history across all staff

Permanently delete a shift record. Destructive — typically admin only.

Create, rename, archive, and configure shift types per location (Reception, Bar, Till #2…).

Recompute achievement awards across the system. Heavy operation, admin only.

Add, edit, deactivate users

Promote/demote users. Capped at the changer's own role level — nobody can elevate above themselves.

Create, edit, delete roles

Can access the Admin page

Create transactions on your own active shift.

Required to add a transaction to a shift you don't own (admin/manager override). Without this, users can only add to their own active shift.

View the dollar amount in each money source. Without this, the user can still pick a source for transfers/transactions but the balance shows as '—'.

Pick who receives notifications when finance drift is detected (variance on shift close, orphan balance events, count-vs-system divergence).

See the list of open drift events in Finance > Treasury > Reconciliation, plus the sidebar red dot.

Mark inbox cards as resolved, dismissed, or applied as a balance adjustment.

Hard-delete a soft-deleted (crossed-out) transaction, transfer or adjustment. Without this, delete is a recoverable soft-delete only.

Admin only

Download CSV/PDF reports

Create and assign shifts

Roster of volunteers/staff with stay details and the staffing-capacity timeline

Edit a volunteer's stay details (room label, channel, arrival, skills) and the staffing target

Read the property handbook (protocols, checklists, emergency contacts)

Edit the property handbook

Create, edit, delete guests

Access reservation system

Configure rooms, rates, property settings

Check in, check out, cancel, modify

Update room cleaning status

Create, issue, void invoices

Create and revoke partner API keys for external integrations

Permanently remove a cancelled reservation and its history (test bookings)

Change booking details: edit reservations, change dates, override prices, and move guests between rooms/beds. Without it, bookings are view-only.

Create, edit, cancel activities

Permanently delete cancelled activities

See what staff owe for activities and record their payments

See the staff-only price on an activity — hidden from travelers

Create and assign cleaning tasks

Approve verifications, moderate

View 1:1 conversations and message history.

Send messages to other travelers.

See the property's email/WhatsApp/SMS templates and the send log per booking.

Create, edit, delete templates; send ad-hoc messages to guests from a booking.

Connect or disconnect the property's own WhatsApp number by QR code. Automatic messages are sent from that number.