PMS — rooms, rates, bookings

The Property Management System is the operational core of Travel404. It's built around hostels and coliving — dorm beds, mixed rooms, multi-guest rates — not retro-fitted from a hotel tool.

What's in the PMS

Rooms & beds setup

Travel404 supports three accommodation patterns natively:

• Dorms — multiple individual beds in one room, sold per bed. Each bed can have its own amenities (lower bunk, by window, with locker, etc.).
• Private rooms — one room sold as a unit, with a configured number of beds inside and a price per night.
• Mixed types — a private room that can also be sold by the bed when not booked as a whole.

Three pricing modes

Every room is configured with one of three pricing modes — the one that actually matches how the property charges:

Extra-guest pricing

For Per-room-with-extras mode, the property chooses how extras are charged:

• Flat fee per extra guest — same number for every additional guest.
• Percentage of base rate — each extra costs a percentage of the room's nightly rate.
• Price ladder — first extra costs X, second costs Y, third costs Z. Best for properties where the 2nd extra-guest is the same price as the 1st but the 3rd costs more.

Rate plans

A rate plan is the price for a given room or bed type. Each property can run multiple plans simultaneously (standard, weekend, low-season) and the calendar shows them side by side. Rate plans flow straight into the channel manager so the same number goes out to every OTA.

The calendar

The tape-chart calendar is the primary view for working with reservations. Every bed appears as its own row; every booking as a coloured bar across the dates it covers.

• Drag and drop to move or extend a booking; the new dates save instantly.
• Week, 2-week and month views — switch by zoom level depending on whether you're working today or planning out.
• Overbooking detection — if a move would create a clash, the calendar warns before saving.
• OTA badges on every booking show which channel it came from (Booking.com, Hostelworld, Airbnb, direct, etc.).

Bookings list

Same data as the calendar, presented as a searchable list. One row per booking. Use this when you need to find a specific reservation by guest name, dates, status, or channel — and the calendar would have you scrolling.

Front desk

A streamlined view for reception during arrivals and departures. Three sections — Arriving, In-house, Departing — with a single button per action. No clutter, no extra clicks; just the day's flow.

Folios & payments

Every reservation has a folio — the list of charges and payments for that stay. Charges come from the room rate, the booking engine's extras, POS sales added to the room, activity sign-ups, and any manual additions.

Payments accepted:

• Card via Stripe — charged through the connected payment processor.
• Cash — recorded against the folio; flows to the cash drawer reconciliation on the active shift.
• Bank transfer — recorded against the folio for tracking.
• Deposits & payment plans — partial pre-payments with the remainder due later.

Collections

Outstanding balances across all reservations land on the Collections page. Filter by guest, dates, channel, or amount; mark a balance as in-progress, settled, or written off as the case is worked.

Invoices

For properties that need to hand a guest a formal tax-compliant invoice at checkout, the PMS generates one per reservation. Invoices can be issued, reissued, or voided; each action is audit-logged with the actor and timestamp.